Returns & Exchanges
At Rasbihari Lal & sons, we strive to ensure your complete satisfaction with our artisanal fashion pieces. If you are not entirely happy with your purchase, we offer a seamless 14-day return and exchange policy for all unworn items in their original packaging.
Return Process
- 1.Initiate Request
Log into your account or use our guest portal to submit a return request with your order number and reason for return within 14 days of delivery.
- 2.Quality Check Preparation
Carefully pack the items in their original box with all tags attached, ensuring the garments are free from any signs of wear, perfume, or alterations.
- 3.Shipment Collection
Once approved, we will schedule a complimentary reverse pickup from your address or provide a prepaid shipping label for you to drop off at a nearby courier center.
- 4.Refund Processing
After our quality control team inspects the returned items, your refund will be credited to your original payment method or issued as store credit within 5-7 business days.
